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90 Posts
Discussion Starter #1
It’s obvious, we’re live on our new forum platform. We absolutely want your thoughts and feedback. Our goal is to provide an engaging, personalized, modern design with more reliable technology that makes the site run faster and smoother.

It’s been a long time coming. Let’s face it. Sometimes older forum technology is behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience should not include dealing with outdated, unsafe, slow software.

The change to a new platform will never be 100% smooth but the days of dealing with an out of date platform are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Giving us feedback and coming up with ideas on ways to improve is what we want.

We’ve migrated millions of unique visitors, and as we’ve done that, we’ve listened to their feedback to guide us on improvements and which features to build next.

All of the valuable contributors of the amazing content are still here in the community, even though the layout may look a little different. If you notice any missing posts, sections or other content, please report it to us by replying in this thread.

We’ve worked hard to provide a secure, faster loading site, with easier image uploading. The site is responsive to adapt from device to device. Whether using a desktop, tablet or mobile device, the site will adjust for you, without the need for a third-party app.

Below, I’ll post more detail on feature updates like the new home page experience, and tips on navigation to get you back to reading and posting as easily as possible.

Please keep all feedback, questions, concerns, requests for help, etc.regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

Welcome to your new home!

90 Posts
Discussion Starter #2
Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Your home page now features the most active forums, trending discussions, featured showcases, and top contributing members. This will help keep you up to date on what’s happening in your community and, as we go through updates, will become a very personalized experience for our members.

We have introduced new search algorithms, powered by an industry-leading AI platform, that will help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

You can also navigate by clicking the 3 vertical dots.

Clicking on your avatar will give you a drop-down menu for all things related to your account.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  1. Following - Thread subscriptions, and Watched are now known as Following
  2. Conversations – Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  3. Showcase – Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
These are just a few of the great new functions and features to try on the site. Take a tour and look around! If you have any questions, please check out the HELP section for some quick FAQs about the new platform, Help Section

- Cricket & Community Support Team

90 Posts
Discussion Starter #4
I will be here during your transition to the new platform, to help with any questions, help with navigation or how to do things, and to listen to your feedback so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen, and that I sounded just like a cricket (I was born with the hiccups.) so yes, I have been Cricket for 58 years now. I live just outside of San Antonio, Texas. I spend most of my free time out in nature and exploring the back roads. During late autumn when it starts to finally cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site.

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos just by adding the URL directly into the text editor!

Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it!

I am a huge fan of the dark mode for the community. What is your favorite feature?

We will be seeing weekly updates (approximately) to the site which are largely based on community feedback so we absolutely want to hear your feedback!

I have worked with our community support team for just over 5 years but I have worked with forums for closer to two decades. I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket

832 Posts
Super-clean indeed. Dark mode is the first best move.⚡
Usually is!.

I'm guessing this is a cell friendly CSS - It wastes a lot of screen real estate on a PC. I had to knock teh zoom down to 80% to get a decent ration of Content to Avatar and right column.

Such is the march (and April) of progress.
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