KTM 790 Duke Forum banner

1 - 4 of 4 Posts

·
Registered
Joined
·
139 Posts
Discussion Starter #1
I was told by the service manager that KTM needs "proof" of the problem before approving warranty service so that the local dealer will get paid. With that in mind, he told me to take pictures or videos of whatever issue that comes up. It would make it so much easier for him to get the approval from KTM.

1. So that coolant leaks in the morning? Take a video of it.
2. Take a picture of that oil leak.

Any other tips?
 

·
Registered
Joined
·
123 Posts
They also need pictures of the VIN on your steering head, and a pic of your cluster with the mileage. Dealers do not have carte blanche approval to fix every little issue.
 
1 - 4 of 4 Posts
Top