[Vu Le]

I was told by the service manager that KTM needs "proof" of the problem before approving warranty service so that the local dealer will get paid. With that in mind, he told me to take pictures or videos of whatever issue that comes up. It would make it so much easier for him to get the approval from KTM.

1. So that coolant leaks in the morning? Take a video of it.
2. Take a picture of that oil leak.

Any other tips?

 

[Rick]

They also need pictures of the VIN on your steering head, and a pic of your cluster with the mileage. Dealers do not have carte blanche approval to fix every little issue.

 

[Blwnbyu]

I've had good luck just taking pictures of my issues when they happen.

 

[Blwnbyu]

And Video