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Hi guys, as above, anyone had any issues with Triple D recently?

I ordered a touring screen from them nearly 3 weeks ago, within a week I emailed to ask where it was as it hadn't met their shipping times, they explained it was delayed by KTM and I could have a refund or sit tight. I opted to sit tight, and they said I could chase again w/c 20th. Did so, no response. Chased again late last week. No response.

Chased again today - still nothing.

Just wondering if they're having staffing issues or anything anyone knows about? I don't want to kick off with them or anything but would be good to have some communication.

Cheers
 

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The only thing I can add is that I recently bought a new 790 & ordered some power parts for it at time of purchase.
There was a slight delay in the parts arriving.
The dealer said , there was a delay in KTM sending out & delay in courier delivery in UK.
The delay was only 1 week.
I ordered 4 parts ( 2 were in stock ) , did not include a touring screen.
So I think it is possible , that there may a delay at KTM end.
 

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KTM 790 Duke
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45 Posts
Your probley find it's KTM I had to wait a few time for parts to arrive from them but once the dealer has them like triple D they were sent out stright away 😎👍
 

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KTM 790 Duke
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Just to add I've been waiting for new footrest from Gilles Tooling for 6 weeks they are finally on the way, covid19 has a lot to answer for 😒
 

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I have to say i found the service from triple d excellent. I ordered powerparts mirrors late one Sunday night and they were with me Tuesday morning, based in Northern Ireland. First thing Monday morning I had an order acknowledgement email and a tracking number.
 

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790 Duke 2020
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I ordered parts on Friday 9 October 2020 and they arrived the following day, Sat 10 Oct at 10.45am. Truly outstanding service!
They also have a 10% discount running this month. (y)
 
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