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Got him back on Friday. No issues over the weekend. Yay.

This morning however, he did it all again.
Aaaaaaarrrgh!
I still get the occasional cold start rev. Because it's intermittent, it doesn't drive me crazy and as my dealer is 160 km away, I haven't pushed it with them. It didn't do it at all for the first 12 months of ownership. I'll just quietly note each occurrence for a pattern but so far, I haven't picked up on any common factors. Good luck with yours!
 

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Discussion Starter · #82 ·
Does yours cut out when it does rev?
Mine has only just started doing that on the Revvy start. What's interesting is that whenever he does cut out on startup, the tripmeter goes out then, too as if it's the usual downshift cut out.
 

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Does yours cut out when it does rev?
Mine has only just started doing that on the Revvy start. What's interesting is that whenever he does cut out on startup, the tripmeter goes out then, too as if it's the usual downshift cut out.
It would do if I left it that long but I normally hit the kill switch before the revs build significantly and the restart is always fine. No problems with the trip meter.
 

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Discussion Starter · #85 ·
New ECU fitted, plus the keys re-coded.
Uneventful ride home, as usual 😛
Will put him to the test on the coming mornings.
I will say though that he sounds much thumpy-er 😁
The KTM Australia rep has been fantastic, as has the dealer, albeit belatedly.
 

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Discussion Starter · #86 · (Edited)
Setting off on my roadie in the morning.
Bike is as good as he can be, considering.
I'll be away for 3- 4 weeks, so throttle bodies should be in by then. As soon as I can, he'll be booked in to have a them fitted.
The KTM rep did say that changing just the ECU would be an experiment without the TBs at the same time.

The bike is still hard revving and cutting out on cold start, but hasn't cut out on the move yet. The tripmeter hasn't wiped itself yet either.
He's running beautifully on the road, so it should be a lovely trip.

Oh and the pickup before the last one, I went to hop on to take the bike home, and found the dash cover (bought at great expense) on the ground beside the bike, ripped from its mounting.
We managed to fix it, and the dealer offered to replace it if it couln't be fixed. Unfortunately nobody had owned up to it.
The next pickup, however, a person known to me who has previously behaved aggressively and threateningly towards (in my workplace) me rocked up to pick up a bike. The penny dropped. I couldn't prove it, but I suspect if he was picking up a bike, he would have been in sooner to drop it off... while mine was parked in the dealer's yard. He knows my bike, so I reckon the opportunity to do something shitty was too hard to resist.
Oh well. He resigned last week, ahead of being likely dismissed for more violent behaviour towards another co-worker. He had form before his incident with me last year, including interfering with other people's vehicles, so it wasn't looking good for him. I was also the first to report his behaviour, so everything since is my fault, apparently.
But it does make me a lttle nervous, that another customer at that dealer could do that stuff to other people's babies. Enough to either go elsewhere, or alert the dealer to my suspicions. The latter would probably not be in my interests, however. How does a business choose between customers without proof? I'd come off looking like a paranoid loony. Either way it doesn't sit well at all.

See yas on the road 😁😁
 

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Discussion Starter · #88 ·
No need.
Collective strategy - not really the right term - was 'enough rope', most effective for certain mentalitiies.

Yes, she will indeed be right. A good night's sleep and the packing sorted last night, we're away!
 

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You have been incredible patient. I suspect you might be nearing the time to go legal. KTM need to urgently throw some weight behind this and either try another ECU or offer you another bike. You could not have been more obliging and they should be grateful in having such a tolerant customer as yourself. But you are legally entitled to a bike that works and one that does not put your life at risk. If they are unable to solve this issue then there is no other option - they have to replace the complete bike. A lawyer would love this case!
 

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Discussion Starter · #90 · (Edited)
You have been incredible patient. I suspect you might be nearing the time to go legal. KTM need to urgently throw some weight behind this and either try another ECU or offer you another bike. You could not have been more obliging and they should be grateful in having such a tolerant customer as yourself. But you are legally entitled to a bike that works and one that does not put your life at risk. If they are unable to solve this issue then there is no other option - they have to replace the complete bike. A lawyer would love this case!
That's the interesting bit.. the KTMA rep said he has been trying to get Austria to acknowledge that this problem, while not prevalent, is common enough to look a bit harder at at their end.
Really, since the Aussie rep has come on board, the help level has increased significantly, despite his own frustrations with Austria on this issue. We're definitely not out of the woods yet, so while throttle bodies are in the offing, I'll be accepting with alacrity!
Better still, all that has meant the dealer has had to pull finger and start looking a bit lively.

BTW, the last 3 startups on the interstate trip were perfectly normal, with no cutouts on the move at all.
I took photos of the dash each evening in case the tripmeter zeroed again on dodgy startups. Losing that info would have totally pissed me off.

I'm having a couple of days rest from riding so it will be interesting to see how he starts up next time.

I reached Melbourne after 2117 kms riding over 5 days. Not too bad for an old duck.
 

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Discussion Starter · #91 ·
The return trip had its share of morning startup surges, and the odd cutout. I managed to video the worst one to pass onto KTM. I had an absolute ball on my trip, BTW.
Since I got home, the startups have been normal, but there have been a few cutouts as usual.
I got home 3 weeks ago, and throttle bodies should be in by Monday. The bike is booked in for those then.

New tyres will also happen during that visit. Roadtec 01s. The rear is about rooted after 9500 kms of mostly highways. The front is still pretty good, but I'd ideally prefer starting again with a set of good'uns..

This bike is quite entertaining on the morning commute at this time of year. It treats me to a full-screen snowflake. No such warnings on my old bike. 🤪

Hopefully next week I'll have some good news.
 

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Sadly, my own 'cut-out' issues seem to have randomly returned since the dealer did the reset a few months ago. I have 2 issues - 1) the engine cutting out during a throttle blip generally at low speed and revs ie slowing at the lights on the manual change down from 3rd to 2nd or bizarrely moving away after start up (with the engine warmed to at least 2 bars) pulling the clutch in and blipping & 2) the quickshifter not accepting and 5th to 4th down change when slowing on the freeway (no clutch) ie off throttle and not after hard acceleration. Not sure if the two are somehow related in that maybe QS calibration is somehow impacting on both. Anyway, the QS was supposedly recalibrated as part of the last dealer intervention. I think its time to reach out to KTMA @Essie any guidance re best contact etc?
 

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Discussion Starter · #93 ·
Well bugger, @fork12 😐
FWIW, my QS didn't really like to work, either. I only used it for a few days and decided it wasn't worth the bother. Whether it's related to the other stuff would be anyone's guess in terms of interference similar to the glitching out of my tripmeters, so.... but I gave up on it... I prefer to change my own gears anyway, and blip 😁 for myself.

As far as KTMA is concerned, I'd recommend first that your dealer make contact. Further back in this thread, a member (thanks again) suggested starting an email trail. Having stuff in writing is helpful, so if you haven't already, send the dealer all the details, including timelines re work already done. Add to that some encouragement to forward to KTMA while insisting the current condition of your purchase is not acceptable. Eventually I got a call from a rep, and things went from there. I ensured that I could answer any questions, and provided any requested information. Fortunately I was able to send video of one, if not all of the issues.

I would suggest also matching action from your end to how much time your warranty has left to run. In other words, set yourself up for the best possible position, as soon as you can, for as long as you can. Even though I still have just over a year left, I try not to think about that too much, given how long it has taken to get to this point. I'd probably stress myself out to the point of looking completely neurotic. The months I've spent with my lovely bike have flown by fast enough already.
 

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Well bugger, @fork12 😐
FWIW, my QS didn't really like to work, either. I only used it for a few days and decided it wasn't worth the bother. Whether it's related to the other stuff would be anyone's guess in terms of interference similar to the glitching out of my tripmeters, so.... but I gave up on it... I prefer to change my own gears anyway, and blip 😁 for myself.

As far as KTMA is concerned, I'd recommend first that your dealer make contact. Further back in this thread, a member (thanks again) suggested starting an email trail. Having stuff in writing is helpful, so if you haven't already, send the dealer all the details, including timelines re work already done. Add to that some encouragement to forward to KTMA while insisting the current condition of your purchase is not acceptable. Eventually I got a call from a rep, and things went from there. I ensured that I could answer any questions, and provided any requested information. Fortunately I was able to send video of one, if not all of the issues.

I would suggest also matching action from your end to how much time your warranty has left to run. In other words, set yourself up for the best possible position, as soon as you can, for as long as you can. Even though I still have just over a year left, I try not to think about that too much, given how long it has taken to get to this point. I'd probably stress myself out to the point of looking completely neurotic. The months I've spent with my lovely bike have flown by fast enough already.
@Essie all the previous stuff is logged with the dealer so I'll pick it up from there. Thanks for the guidance and keep enjoying the ride!
 

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Discussion Starter · #96 ·
Picked the bike up yesterday with new throttle bodies.
Cold start today was different in that even without surging, there was always a momentary hunting, unnoticeable until we realised it wasn't happening at all.
Other changes included a deeper exhaust note, plus a much less unpleasant fume. This bike always had a dirty exhaust smell, so that's a nice change also.

Looking forward to seeing how effective the work is.
 

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Discussion Starter · #97 ·
I'm hoping the bike just needs some relrearning time.
Hasn't been started since Friday, where everything was perfect.
Preparing for a ride today and he's surging on startup again. Exhaust fumes are yuk again too.
We'll do the ride and see how it all goes while I scrub the new hoops in. It's been wet since they were fitted, so it's a two-bird day today.
 

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I'm hoping the bike just needs some relrearning time.
Hasn't been started since Friday, where everything was perfect.
Preparing for a ride today and he's surging on startup again. Exhaust fumes are yuk again too.
We'll do the ride and see how it all goes while I scrub the new hoops in. It's been wet since they were fitted, so it's a two-bird day today.
Try opening fuel cap before next cold start-up.
 

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I'm hoping the bike just needs some relrearning time.
Hasn't been started since Friday, where everything was perfect.
Preparing for a ride today and he's surging on startup again. Exhaust fumes are yuk again too.
We'll do the ride and see how it all goes while I scrub the new hoops in. It's been wet since they were fitted, so it's a two-bird day today.
Hi Essie, mine still surges occasionally on startup but not enough to irritate. I just hit the kill switch and it restarts normally.

It looks from one of your photos that you fitted Roadtec 01's? Although I have Road 5's on the 790, I had 2 sets of 01's on my GSX-S 1000 and really rated them. End of life review here if it's of interest: Metzler Roadtec 01 end of life review
 
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