New 790 Duke engine
Has Anyone had a new engine put in to there 790?
I did 1000 miles then noticed I had an oil leak from the rubber gasket from the head, so it went in to be checked, they took the head off to replace the gasket and noticed abnormal wear on one of the cams.....after further inspection they found swarf and metal filings inside the engine.
Oil samples were taken and sent to Austria via KTM UK, photographs were also taken of the cams and engine, so the bike sat in the dealers for 2 weeks with no engine in it.
KTM europe decided after 2 weeks of discussions, phone and conference calls with the dealer, KTM UK and KTM Europe they were going to get me a new engine yipppe.
KTM UK had no new engines in stock in the UK so the engine would have to come direct from Austria by road freight, It arrived after 2 days and reinstalled, happy again
The Dealer was really on top form gave me a loaner bike for 4 weeks and were very helpful and can't fault the customer service and kept me up to date most days, KTM UK also gave me a £300 gift voucher to say sorry
The bike now has a new upgraded engine from the original that was in it when i purchased it.
The worse thing is I had to run the engine in again 😞 what a bummer but was well worth it...its like **** off a shovel now